Contact 4gpackages
Have feedback, spotted a bug, want to request a new tool, or thinking about a partnership? You're in the right place. Use the form below or email us directly at info@4gpackages.com. Every message reaches a real human on our team, and we reply within 24 hours.
How to reach the 4gpackages team
4gpackages is a small, focused team based in Pakistan that publishes over 100 free online tools — SEO utilities, AI writing helpers, calculators, image tools, developer utilities, and daily-updated Pakistan telecom package data. We hear from thousands of visitors every week, so this page routes your message to the right person quickly.
The fastest way to get help is the form above — categorised messages skip the triage queue. If you prefer email, write directly to info@4gpackages.com and mention the URL of the tool you're using so we can reproduce your issue in seconds.
What each subject means
- General Feedback — praise, suggestions, or a note about your experience with the site. This helps us decide what to build next.
- Report a Bug — something is broken or giving wrong results. Include the URL, your device (phone/desktop), browser (Chrome, Safari, Firefox), and a screenshot if possible.
- Request a New Tool — describe the tool, your use case, and — optionally — an example. Popular requests get built first; every month we ship the top 2–3.
- Partnership — content collaborations, guest posts, tool integrations, and cross-promotion with other Pakistani publishers, developers, and creators.
- Advertising — display ads, sponsored placements on specific tool pages, affiliate integrations, and long-form sponsored articles. We'll send our rate card and audience data.
Response times you can expect
| Type of message | Typical reply time | Who handles it |
|---|---|---|
| Bug reports | Under 12 hours | Engineering |
| General feedback | 24 hours | Editorial |
| Tool requests | 24–48 hours | Product |
| Partnership | 48 hours | Partnerships |
| Advertising | 48 hours | Sales |
Before you write to us
Many of the most common questions already have answers on the site. Please skim these pages first — you may save yourself a wait:
- About 4gpackages — who we are, what we build, and why
- Privacy Policy — how we handle data and analytics
- Terms & Conditions — rules for using our tools
- Disclaimer — accuracy of tool results
- All Tools — full A–Z tool directory
- Blog — tutorials, tips, and product news
Popular tools people ask about
The most common contact-form subjects are questions about calculators and Pakistan-specific tools. If your question is about one of these, opening the tool first often gives you the answer instantly:
Frequently Asked Questions
How can I contact 4gpackages?
You can reach us through the contact form on this page, or by writing to info@4gpackages.com directly. We answer every message within 24 hours across the week.
How long does it take to get a reply?
Most inquiries receive a response within 24 hours during business days. Partnership and advertising queries may take up to 48 hours because they involve additional review by our commercial team.
Can I request a new tool?
Yes. Choose "Request a New Tool" in the form. Include a short description, an example use case, and — if possible — a link to a similar tool. We review every request and ship the top 2–3 requests each month.
How do I report a bug?
Choose "Report a Bug" and include the URL of the tool, your device and browser, and — where possible — a screenshot. Bug fixes are usually deployed within 48 hours.
Do you offer advertising or sponsorship?
Yes — we run display advertising, sponsored tool placements, affiliate integrations, and long-form sponsored articles. Pick "Advertising" in the form and we'll send our current rate card.
Where is 4gpackages based?
4gpackages is a Pakistani-owned publisher serving users across Pakistan and the wider South Asian diaspora. All infrastructure runs on Cloudflare's global edge network for low latency worldwide.
Do you reply on weekends?
Yes. Our support team monitors messages 7 days a week, though weekend replies for non-urgent items may arrive on Monday morning (Pakistan time).
Can I contact you in Urdu?
Absolutely — write to us in English, Urdu, or Roman Urdu. All three are handled by our team.